Frequently asked questions
Everything you need to know about licenses, devices, payments and safety.
Licenses & activation
How do I receive my license key after purchase?+
Your key is emailed instantly after payment and also appears in Account → Licenses. Each plan (1 Month / 3 Months / Lifetime) is delivered the same way.
How many devices can one license run on?+
Each license has a fixed number of seats (max activations). You can deactivate a device at any time from your account to free up a seat for another machine.
Can I move my license to a new device?+
Yes. Deactivate the old machine in Account → Licenses, then activate the tool on the new device with the same key.
Account safety
Will using automation get my accounts banned?+
Our tools include smart limits, warm-up flows and proxy support to keep usage human-like. Following the recommended setup dramatically reduces checkpoints and bans.
Do I need proxies?+
For scaled operations we strongly recommend mobile or residential proxies. See our Resources blog for a full proxy guide.
Billing & refunds
Which payment methods do you accept?+
We support international cards via Stripe/Paddle and local Vietnamese gateways (VNPay/MoMo/bank transfer).
What is your refund policy?+
Because licenses are delivered instantly, refunds are reviewed case by case. Contact support within 7 days if a tool does not work as described.